WhatsApp Commerce
Order in four
simple steps.
No checkout forms. No account required. Browse the catalogue, tap the green button, and your order is placed in a single WhatsApp message.
The Process
From browse to delivery.
Browse & Choose
Explore the full catalogue online or visit our Spintex Road showroom. Use the Room Fit Checker on any product page to confirm dimensions before ordering.
Select your product, choose your finish colour, and note the price. Every product page shows the full specifications — width, depth, height — and what is included in the set.
Browse the shopTap Order on WhatsApp
Every product page has a single green button: Order on WhatsApp. Tap it — your message is already written with the product name, finish, and price.
You do not need to type anything. The message is pre-filled: product name, selected colour, and price. Hit send and our team receives it instantly.
Start an order nowConfirm & Pay
Our team responds within 1 hour during business hours to confirm availability. Once confirmed, we agree on your delivery address, time window, and payment.
We accept MTN Mobile Money, Vodafone Cash, AirtelTigo Money, bank transfer (GCB, Ecobank, Fidelity), and cash at the showroom. A payment confirmation is sent to you on WhatsApp.
Delivery & Assembly
Free delivery to any address in Accra and Tema. Our team carries the furniture into your home, assembles everything, and removes all packaging.
You receive a WhatsApp message when the delivery team is en route, and a completion photo once assembly is done. The 2-year guarantee starts from the delivery date.
See all delivery areasPayment
Pay the way that works for you.
All payment is confirmed on WhatsApp before delivery is scheduled. No payment is taken upfront through any website.
MTN Mobile Money
Send to our MTN MoMo number. Payment confirmed on WhatsApp within minutes.
Vodafone Cash
Vodafone Cash transfer accepted. Confirmation sent immediately after receipt.
AirtelTigo Money
AirtelTigo Money transfers accepted for all orders.
Bank Transfer
GCB, Ecobank, and Fidelity Bank transfers accepted. Share your transfer receipt on WhatsApp.
Cash at Showroom
Pay in person at our Spintex Road showroom. Receipt issued on the spot.
Payment account details are shared on WhatsApp only. Exen Furniture will never ask for payment through any other channel. If you receive payment requests from any other source, contact us directly on +233 50 618 7090.
Free Delivery
Accra & Tema — every order
Free Assembly
Our team sets it up in your home
2-Year Guarantee
Manufacturing defect coverage
1-Hour Response
During business hours on WhatsApp
How long does delivery take?
Accra and Tema: 3–5 business days for in-stock items. We confirm the exact date on WhatsApp when you place your order.
Do I need to pay the full amount upfront?
Full payment is required before delivery. We accept MTN Mobile Money, Vodafone Cash, AirtelTigo Money, bank transfer, and cash at the showroom.
What if the item is not in stock?
Our team confirms stock before accepting payment. If your preferred item is unavailable, we will offer alternatives or a lead time for the next shipment.
Is assembly really free?
Yes. Our delivery team assembles all furniture in your home at no extra charge. This includes beds, wardrobes, dining sets, and sofa sets.
Can I return or exchange a product?
All products are guaranteed for 2 years against manufacturing defects. We do not accept returns for change of mind, so we encourage using the Room Fit Checker before ordering.
Can I visit the showroom before ordering?
Yes — and we encourage it for large pieces. Our showroom on Behind Orca, Spintex Road, Accra has over 200 pieces on display. WhatsApp us before visiting to confirm availability.
Prefer to see it first?
Visit the showroom.
Behind Orca, Spintex Road, Accra · 200+ pieces on display
Bespoke
Something specific in mind?
Custom dimensions, specific finishes, or a full room package — WhatsApp us and we will work through it together.
Discuss a Custom Order